Privacy Policy

Effective Date: 02/02/2024

Introduction

FluidKart, owned by IGS Enterprises (hereinafter referred to as “FluidKart,” “we,” “us,” or “our”), is committed to safeguarding the privacy of its users. This Privacy Policy outlines our practices for collecting, using, and protecting the personal information of individuals who visit our website, fluidkart.com, and engage with our services (collectively referred to as the “Services”).

Personal Information We Collect

FluidKart collects personal information from users in various ways, including but not limited to:

1. Information provided by users: When you register on our website or create an online account, we may collect the following personal information:

   • Full Name
   • Contact Details (Email Address, Mobile Number)
   • Company Name
   • Designation
   • Address (Country, City)
   • Website

2. Information collected during business transactions: If you engage in business transactions with FluidKart, we may collect and process Vendor or Business Partner Data, including:

   • Contact details of a point of contact for vendors or business partners
   • Business contact information
   • Purchase information, including payment details

How We Use Your Personal Information

FluidKart may use the collected personal information for the following purposes:

1. To provide and improve our Services
2. To process transactions and fulfill orders
3. To communicate with users about their accounts and transactions
4. To send promotional offers, updates, and newsletters (with user consent)
5. To conduct internal audits, data analysis, and system improvements
6. To comply with legal requirements and protect our rights

Sharing of Personal Information

FluidKart may share personal information with the following entities:

1. Service Providers and Suppliers: Information may be shared with service providers and suppliers responsible for order fulfillment. Users authorize us to share information with these service providers.

2. Affiliate Entities: Personal information may be shared with affiliate entities to improve personalization and service efficiency.

3. Business Partners and Third-Party Vendors: Filtered personal information may be shared with business partners or vendors offering products or services that may interest users.

4. Third-Party Service Providers: Personal information may be shared with third-party service providers engaged by FluidKart for tasks such as payment processing and data hosting.

Security Measures

FluidKart takes reasonable steps to ensure the security of user information. However, no data transmission over the Internet can be guaranteed to be 100% secure. Users are encouraged to sign out and close browser windows after using our Services to prevent unauthorized access.

Your Rights

Users may access, correct, or delete their personal information through their user account on fluidkart.com. For account deletion, users can contact us at [insert contact email].

Changes to the Privacy Policy

FluidKart reserves the right to revise this Privacy Policy to meet legal, business, and customer requirements. Users will be duly notified of any changes.

Copyright Protection

All content on fluidkart.com is the property of IGS Enterprises and is protected by applicable copyright laws. Unauthorized use of the content is prohibited.

Consent/Dispute

By using FluidKart’s website, users consent to the terms of this Privacy Policy. Any dispute over privacy is subject to this Privacy Policy and governed by the laws of the user’s country of residence.

Contact Us

For concerns or inquiries regarding this Privacy Policy, please contact us at [email protected]

Account Deletion Policy

If you wish to delete your FluidKart account, please contact our customer care at [email protected] We will, to the fullest extent technically feasible, delete all data in our possession related to your account.